Upon the service call, installers will be able to distinguish whether the regular maintenance and care tips were used, as well as whether the screen door was used in a rough manner. While using these maintenance tips, make sure the screen is being used as intended and the tracks and mesh are kept clean of any debris. What do you mean by “Properly cared for” Screens? Installers will go over proper maintenance and care tips during the initial installation of the Phantom Screen Doors. Keep in mind installers will use their discretion on service calls as to whether or not the issues will be covered.
Phantom retractable screens free#
Give us a call if your screen needs repairs or replacement within the first two years and we will send someone out free of charge. In addition there is also a two year service warranty, again provided that the screen is being properly cared for. Providing the screen is being properly cared for, all other parts are covered for life. Mesh can be easily replaced but it is not covered by the warranty. After your approval another minimum of four weeks is needed to have the product shipped to our Winnipeg location.Īre there Warranty options? Limited Lifetime Warranty is available on all Phantom units including the parts, but NOT the mesh. The colour creation and receiving your approval to move forward may take a minimum of two weeks. The Custom Colour Match: This process can be extensive because Phantom needs to create the perfect colour for you.
For your convenience, we will call you to pre-book the installation once we have the ship date.
What other options are there other than standard colours? For an increased cost, custom colour matches are available. What colours are included with the standard colour option? Standard colours include Slivered Almond, Driftwood Beige, Sandalwood, Rideau Brown, Phantom Black, Hartford Green, Coastal Grey and our most common, White.
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